Customized Salesforce solutions built on a deep understanding of your business
Customer engagement does not rely on having the right piece of technology. It depends on building and maintaining meaningful relationships with your clients. The mistake many organizations make is to think that Salesforce can replace relationship building.
But what Salesforce can do is give your team accurate, reliable and up-to-date information about your customers. This allows you to spend more time focusing on prospects and building meaningful connections and less time on technology.
So how do you create a customized experience for each prospect without all of the manual work? That’s where we come in.
Whether your business has been using Salesforce for years or is just getting started, Shea Consulting can help you identify the problems your organization solves for customers and use that information to create better performing customer interactions.
Let us show you how to build a better customer engagement process without struggling with technology.
Brian Shea, Founder & Principal
Brian started Shea Consulting, LLC in 2012 with the goal of making Customer Relationship Management (CRM) tools simple for his clients. Since then, the Shea Consulting team has helped numerous organizations to learn and implement Salesforce. Brian’s been building CRM systems for over 10 years and has a master’s degree in Information Technology. He lives in Massachusetts with his family.